POLICIES
SERVICE GUARANTEE
Our goal is that you love your look - period. Guests may contact us within 3 days of their service(s) for any changes that they require. We do not offer refunds on services, but we are happy to make things right for you within 7 days of the original service!
CANCELLATION POLICY
We kindly ask for a 48 hour notice in the event you have to cancel your appointment. Failure to do so will result in a charge of 50% of the service booked. This policy helps us manage our time effectively, maintain a fair schedule for all clients, and ensure that our talented team can continue to offer exceptional service. We appreciate your understanding and cooperation in supporting a smooth and efficient experience for everyone.
LATE POLICY
If you arrive to your appointment more than 10 minutes late without notice, your appointment will be cancelled.
NO SHOW POLICY
With consideration of all our guests and our service providers, if you no show more than 2 times, you will be asked to keep your card on file and will be charged for appointment.
CHILDREN & PETS
For everyone's safety please do not bring pets or children under the age of 6 years with you to your appointment. During enhanced social distancing, children who are not receiving services are not allowed in the salon.